Shipping to United Arab Emirates

Restrictions / Prohibited / Duties & Taxes

Why Your Package Might Be Stopped by UAE Customs When Shipping From the US Shipping Rare US Boutique Finds and Oversized Goods to the UAE Made Easy

Shop the US and ship to the UAE. Be aware of the standard 5% VAT and Duty, and strict prohibitions on alcohol, pork, and adult materials.

Estimate Shipping Cost to United Arab Emirates

Q: What is Elevated Risk Surcharge?

Elevated Risk surcharge of $30 is applied when shipping to or importing from a destination country, DHL is operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism. Countries affected (subject to change): Afghanistan, Bahrain, Burkina Faso, Democratic Republic of the Congo, Haiti, Iraq, Israel, Jordan, Kuwait, Lebanon, Libya, Mali, Oman, Qatar, Somalia Mogadishu, Saudi Arabia, Sudan, Syria, Ukraine, United Arab Emirates, Venezuela and Yemen.

Q: How do I update what packages I expect?

Check how many packages your order will arrive in— Some orders may be split into multiple shipments. Once you have tracking numbers, you can: Log into your comGateway account Go to Expected Deliveries Enter the tracking info for each package This helps us receive and process your packages faster.

Q: Why is my chargeable weight for international shipping different from the weight reflected in my Airway Bill receipt?

The weight on your Airway Bill shows the actual (physical) weight of your package. However, international shipping rates are based on whichever is greater : The actual weight , or The volumetric (dimensional) weight 📦 If your package takes up more space than its actual weight suggests, the volumetric weight This is a standard practice across all major couriers like DHL and FedEx.

Q: What is the comGateway Green Pledge?

The comGateway Green Pledge is our commitment to make global shipping more responsible. While international delivery will always have an environmental impact, we aim to reduce it through smarter operations, better shipping choices, and partnerships that support sustainability.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

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FAQ

Q What is Elevated Risk Surcharge?

Q Can I ship lithium batteries or Items containing lithium batteries?

Q How do I update what packages I expect?

Q Why is my chargeable weight for international shipping different from the weight reflected in my Airway Bill receipt?

Q What is the comGateway Green Pledge?

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