Serum-ly Speaking: My trick for getting Soft Services Theratone to Singapore via a freight forwarder

June 09, 2026

Why I am Obsessed with Soft Services Theratone

I have spent years treating my face like a fragile piece of art while treating my body skin like an old rug. That changed when I saw the clinical results coming out of the US for the Soft Services Theratone Body Serum. This isn't just another scented lotion; it is a retinol-rich treatment designed to firm and smooth skin that most brands ignore. Because it is a rising star in the clinical body-care world, it sells out fast and, unfortunately for us in Singapore, the brand doesn't offer direct international shipping service to our shores yet.

Serum-ly Speaking: My trick for getting Soft Services Theratone to Singapore via a freight forwarder
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I noticed everyone on my feed raving about how it transforms crepey skin, but the struggle of getting it delivered to my doorstep in Jurong felt real. That is why I turned to my trusted package forwarding partner to bridge the gap between New York and Singapore.

My Strategy for US Shopping

Whenever I want to shop us store exclusives, I use my tax-free us address in Oregon. This is a massive win because it saves me from paying US sales tax, which can be as high as 10% in other states. I simply enter my provided suite number at checkout on the Soft Services website, and they ship it domestically to the warehouse. From there, I can manage my freight forwarder dashboard to send it straight to my home.

Weight and Size Estimates for Singapore Delivery

Before you hit that buy button, I want to share my personal estimates so you can estimate shipping cost effectively. The Theratone serum is a concentrated formula, so the packaging is relatively compact.

MetricDetails
Box WeightApprox. 0.8 lbs (0.4 kg) per bottle including packaging.
Box DimensionsSmall (approx. 8 x 3 x 3 inches).
Volumetric WarningLow. This item is dense and small, so you will likely be charged by actual weight rather than size.
Battery CheckNo lithium batteries. This is a topical liquid, so no special battery handling is required.

Since the weight is low, I often wait until I have a few other items—maybe some workout gear or other skincare—to bundle together. This makes the international shipping much more cost-effective per item.

Solving the Credit Card Rejection Problem

One hurdle I encountered—and many of you might too—is that some US-based skincare brands and major retailers like Sephora or Nike can be picky about payment. They often block international credit cards or automatically decline orders that use a known freight forwarder address. It is incredibly frustrating to see your order cancelled minutes after placing it.

When this happens, I use the comGateway "BuyForMe" service. It is essentially a proxy shopping solution where their team uses a US-registered corporate card to buy the items on my behalf. I just send them the link to the Theratone serum, pay them via my local Singapore card, and they handle the rest. It is the most reliable way to ensure my order actually gets processed by stores that are strict about domestic-only sales.

Managing Import Tax in Singapore

In 2026, we have to be mindful of import tax. As you likely know, Singapore applies GST to all imported goods regardless of value. When my serum arrives at the warehouse, I use the shipping calculator to see the total landed cost. I prefer to pay my GST/VAT upfront through the portal so that my package doesn't get stuck at Singapore Customs. This keeps the delivery smooth and prevents any surprise bills at my front door.

By using this method, I managed to get the serum at the original US price point, avoiding the 30-40% markup often found on local reseller platforms. If you are looking to step up your body-care routine, this is the way to do it.

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