Why I don't buy Framework laptops in Italy and use a freight forwarder instead

The draw of the Framework 13 Intel Core Ultra Series 3

I decided to upgrade my mobile workstation in early 2026, and the Framework 13 (Intel Core Ultra Series 3 Edition) was my only choice. While some people in Italy wait for local retailers to stock older models, I wanted the modularity and power of the latest silicon immediately. I prefer the US keyboard layout for my coding work, which is nearly impossible to find in local Italian shops. I stay updated on us trends to ensure I am buying the best hardware before it hits the European market.

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Correcting the myth about importing tech to Italy

I often hear my colleagues say that buying high-end laptops from the US is a mistake because of the complexity. They assume the package will get lost or that the costs are hidden. I found this assumption to be entirely wrong. When I used a freight forwarder, the process was transparent. The real issue isn't the shipping itself; it is knowing how to navigate the purchase and selecting the right shipping method. I didn't face any of the "impossible" hurdles my peers warned me about because I prepared by reading the FAQ on shipping logistics beforehand.

Why US stores are better

My preference for US stores comes down to configuration. Framework’s US store allows for granular customization that the European distributors often lack. By using a tax-free us address, I can access the exact components I need, like the specific expansion cards and the high-yield battery pack that launched alongside the Core Ultra Series 3.

How I use a freight forwarder for my tech

I don't rely on direct international shipping from retailers because they often use slow, expensive methods. Instead, I send my purchases to a freight forwarder in a tax-free state like Oregon. This saves me from paying US sales tax. Once my Framework 13 arrived at the warehouse, I chose my preferred carrier. I typically use FedEx international shipping for speed, but DHL international shipping is also a solid choice for Italy. The package forwarding service gave me a US address that acted as my personal hub.

The BuyForMe solution for difficult US stores

One major problem I encountered with high-end tech stores like Apple or even the Framework store is their tendency to block international credit cards. I have had orders declined simply because my billing address was in Milan while the shipping address was in the US. This is where I use the BuyForMe service.

We call this proxy shopping. Basically, comGateway buys the item on my behalf using a US domestic credit card. This eliminates the risk of my order being cancelled for "security reasons" or regional payment blocks. If you are trying to buy from stores like Nike or Sephora that are notorious for declining forwarder addresses, this assisted purchase is the only way to guarantee your order goes through. It is the safest way to shop US stores from Italy without the headache of payment failures.

Managing import tax and shipping costs

I always calculate my expenses before clicking buy. I used the shipping calculator to get a clear picture of what I would pay for the flight from the US to Italy. When the laptop arrives in Italy, I am responsible for the import tax (IVA at 22%). I find it best to pay this upfront through the parcel forwarding service if they offer a landed cost option, or directly to the courier.

I believe that being able to buy from US ship to Italy is a huge advantage for tech enthusiasts. Even with the tax, the ability to get the latest 2026 hardware months before it is officially released in Italy makes it worth every Euro. My Framework 13 arrived in perfect condition, and I am already planning my next upgrade through my freight forwarder.