Shipping to Guernsey

Restrictions / Prohibited / Duties & Taxes

Ship to Guernsey easily with our professional service. 1.0kg ship to Guernsey shipping charge will cost $73.83. We offer fast transit times, full insurance coverage, and delivery to all destinations.

Estimate Shipping Cost to Guernsey

Q: What is fuel surcharge?

Fuel surcharge (FS) is an additional fee imposed by our logistics partners (like DHL and FedEx) to account for fluctuating fuel costs. It’s calculated based on: The current fuel price , and The total shipping amount , including any remote area surcharge (if applicable) 🔋 Fuel surcharges vary from month to month depending on fuel market prices.

Q: I can’t make payment, what should I do?

Payment problems? Try these quick fixes—they work for most: Clear your cache and cookies and try again Make payment using a different browser Use PayPal at checkout if your card isn’t working

Q: How much does the Split Package Service cost?

Fee: US$2 per package Business Members: Enjoy this service complimentary

Q: What happens if my package is held at customs or rejected at the destination?

If your package is held by your country’s customs authority, the courier (DHL or FedEx) will typically: Notify you directly about the issue Request any necessary documents or payments (e.g. duties, invoices, ID) You’ll need to follow your courier’s instructions to clear the package. If customs rejects or returns your package, here’s what happens: The courier may attempt to return the package to comGateway’s U.S. address (if possible) You may be charged for return shipping costs If the package is confiscated by customs, a refund is not possible 🚫 Customs clearance issues are outside comGateway’s control. Always ensure your shipment complies with local import laws to avoid delays or seizure.

Q: What is the repack service?

Repack is a service to reduce your shipping charge when we are able to reduce the volumetric weight of a package when the volumetric weight of a package is at least 2kg more than the actual weight and by repacking, your original package contents are not compromised How does repack work? Sometimes, a merchant might ship your package to your U.S. Address in too large a box. When you request for a repack, our processing team will assess your package for repack suitability when it arrives at your U.S. Address. If your package can be repacked, you will receive an email with a repack option. How do you reduce a package’s volumetric weight? Our team will cut-down the original package to reduce either its length, width or height, whichever gives you the maximum savings. Our team will remove the boxes for apparels and bag them. Please note that we do not remove your items original product packaging when we repack. What are the fees for the repack service? Box cut downs: US$7 charge per package Splitting services fees cost the same as repack. Repacking service adds an extra 1 to 2 business days to the delivery date of your shipment. For packages exceeding 30kg after repacking, additional fees may apply.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

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FAQ

Q What is fuel surcharge?

Q I can’t make payment, what should I do?

Q How much does the Split Package Service cost?

Q What happens if my package is held at customs or rejected at the destination?

Q What is the repack service?

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