Shipping to Colombia

Restrictions / Prohibited / Duties & Taxes

The Hidden Costs of Shipping from the USA to Colombia and How to Avoid Them How to Avoid Import Tax Penalties and Banned Item Fees when Shipping to Colombia Mastering Colombian Customs and Duty Optimization for US Shipments

Ship to Colombia easily with our professional service. 1.0kg ship to Colombia shipping charge will cost $55.23. We offer fast transit times, full insurance coverage, and delivery to all destinations.

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Q: What happened to secure.comgateway.com & secure.hopshopgo.com?

Both sites have been upgraded to www.comgateway.com.

Q: How do I track my shipment?

Once you’ve completed payment for international shipping, we’ll process your order and send your package out from your U.S. address. You’ll receive a shipment confirmation email with: A tracking link (also available in your account under Track ) An Airway Bill Number , which you can use to follow your shipment all the way to your doorstep 🔍 You can track your shipment’s status anytime from your comGateway account.

Q: What is Elevated Risk Surcharge?

Elevated Risk surcharge of $30 is applied when shipping to or importing from a destination country, DHL is operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism. Countries affected (subject to change): Afghanistan, Bahrain, Burkina Faso, Democratic Republic of the Congo, Haiti, Iraq, Israel, Jordan, Kuwait, Lebanon, Libya, Mali, Oman, Qatar, Somalia Mogadishu, Saudi Arabia, Sudan, Syria, Ukraine, United Arab Emirates, Venezuela and Yemen.

Q: What happens if the recipient refuses the package at delivery?

If the package is refused at delivery: It will be returned to the sender (comGateway’s U.S. warehouse), but only if the courier supports return shipping from that destination. Return shipping costs and any associated fees will be charged to you . ⚠️ In some cases, international couriers may not return the package If this happens, we’ll reach out to you with next steps—either to dispose of the item or explore any available options. Tip: Make sure the recipient is aware a delivery is coming (and what’s in it!) to avoid accidental refusals.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

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Knowing how big your package will help us provide a more accurate cost.

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FAQ

Q What happened to secure.comgateway.com & secure.hopshopgo.com?

Q Can I ship lithium batteries or Items containing lithium batteries?

Q How do I track my shipment?

Q What is Elevated Risk Surcharge?

Q What happens if the recipient refuses the package at delivery?

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