I finally figured out how to get Prequel Gerapy in Hong Kong and it's simpler than I thought

Why I was obsessed with the Prequel TikTok hype

My TikTok feed has been absolutely dominated by Dr. Sam Ellis lately. As someone who has struggled with a compromised skin barrier and occasional eczema flare-ups, her brand, Prequel, seemed like the answer to my prayers. Specifically, the Prequel Gerapy Skin Barrier Ointment has been touted as a literal miracle in a tube. Unlike traditional heavy balms that feel like pure grease, this stuff is engineered to mimic the skin's natural lipid structure.

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Buy It For Me

I knew I had to have it, but there was one major problem. As of March 2026, Prequel still doesn't offer direct retail or shipping to Hong Kong. I used to think that getting US-exclusive skincare was either impossible or would involve paying triple the price to a random reseller on a marketplace. I was wrong.

Is it actually worth the effort?

Before I committed to the shipping process, I did some deep digging. You might also like to Read more: Does Prequel Gerapy Skin Barrier Ointment offer enough clinical value to warrant complex US shipping to Hong Kong. For me, the answer was a resounding yes. The high concentration of ceramides and the elegant texture make it a standout product that we just don't have an equivalent for in local pharmacies here.

Why I couldn't just buy it directly

My first instinct was to just go to the Prequel website and try my luck. I quickly realized that many US-based stores have strict filters. They often don't accept non-US credit cards, and some even flag and cancel orders if they see a known shipping hub address. I've had my orders cancelled by other big brands like Sephora and Nike before, so I was hesitant to risk my money on a transaction that might get stuck in limbo.

I found that the most reliable way to shop US store sites like these is to use a dedicated freight forwarder. I decided to go with comGateway because they provide a tax-free US address in Oregon. This means I don't have to pay the US domestic sales tax, which usually adds another 7-10% to the price.

How the BuyForMe service saved my order

I want to highlight a specific feature that I think is a total lifesaver for us in Hong Kong. We often run into the "international card decline" wall. This is where comGateway’s "BuyForMe" service (also known as Assisted Purchase) comes in.

We basically tell them what we want to buy, and they use a US-based domestic credit card to make the purchase on our behalf. This completely removes the risk of the store cancelling the order because of a foreign billing address. Since some US stores are notoriously picky about credit card origins, this is the safest way to guarantee your Prequel ointment actually leaves the warehouse. I didn't have to worry about the technicalities; I just told them what I wanted, and they handled the rest.

Getting my package to Hong Kong in 2026

Once my Gerapy Ointment arrived at my US address, I received a notification. This is the part where package forwarding becomes really handy. I could see my package in the dashboard and decide when to ship it home.

If you are curious about how much it costs to ship to Hong Kong, you can use their shipping calculator to estimate shipping cost. I found that if I bought a few other things from different stores and used their consolidation service to forward packages in one box, the price per item dropped significantly. Their international shipping rates are quite competitive, especially considering the speed and tracking quality.

What I learned about shipping fees and taxes

One of the biggest myths I had to debunk for myself was that I would get hit with massive surprise fees. Actually, for Hong Kong delivery, we are quite lucky. Hong Kong is generally a free port, meaning we don't usually deal with the heavy GST or VAT that other countries face. However, it’s always smart to check the latest rules on import duties or customs tax just to be 100% sure before you ship a high-value haul.

I also spent some time in their FAQ section to understand how international shipping handles liquid or cream-based skincare products. Since the Gerapy Ointment is a stable balm, there were no issues with it being classified as a restricted item. My package arrived at my door in Central within about 6 business days after I clicked 'ship' from the US warehouse.

If you've been sitting on the fence because you thought getting your hands on Prequel was too much of a headache, I'm here to tell you it's actually very manageable. By using a parcel forwarding service and the BuyForMe option, I managed to get the exact skincare routine I wanted without the stress of order cancellations. My skin barrier has never looked better, and I'm already planning my next US haul for the summer!