Shipping to Singapore

Restrictions / Prohibited / Duties & Taxes

The Smart Way to Navigate Singapore Customs and Taxes When Buying from US Brands The Quick Cheat Sheet for Singapore Shipping Restrictions and Banned Items How to Navigate USA to Singapore Shipping Restrictions and Size Limits in 5 Steps

Want to buy from US stores? Read our guide on Singapore's 9% GST, shipping restrictions on batteries, and prohibited items before you ship.

Estimate Shipping Cost to Singapore

Q: It says your office was closed when the courier tried to deliver my package. What happens next?

If your package was delivered when our U.S. warehouse was closed, don’t worry—couriers like USPS, FedEx, or UPS will usually attempt redelivery within 1–2 business days. 🕒 No action needed on your part—we’ll receive and process your package as soon as it’s redelivered.

Q: Why am I unable to enter my U.S. Address as my shipping address in the merchant page?

Ensure that you have not entered any special characters in the address field – some merchant pages may not be able to compute them. Eg, in some merchant pages, you may need to omit the prefix “C/O” that comes before your Suite ID.

Q: How do I earn CGW Dollars?

You’ll earn CGW Dollars through seasonal promotions and special offers—keep an eye on your inbox for the next one!

Q: What is OneBox and why use it?

OneBox is comGateway’s premium repacking service designed to help you save on international shipping costs—especially when shopping from multiple U.S. online stores. Our U.S. warehouse team removes unnecessary packaging (like shoe boxes or decorative gift boxes) and combines your items into a single, smaller box , reducing your shipment’s volumetric weight —without compromising item safety. 📦 Less wasted space = lower dimensional weight = more savings. How does OneBox help save on shipping cost? Items may arrive in oversized boxes with lots of air and unnecessary filler packaging material These inflated package sizes increase your volumetric weight (how shipping is charged) OneBox reduces that size—sometimes by up to 5 0% — by transferring and combining the contents of multiple packages (of your choosing) to a box of the lowest possible volumetric weight. No extra fees, no guessing: OneBox includes both consolidation and repack services in a single fee You don’t pay per package—we handle the whole shipment If your OneBox ends up costing more than the original weight, we’ll cap the charge at the original rate and refund the OneBox fee How much is the OneBox fee? OneBox is the easiest way to get one shipment, one box, and the lowest shipping cost possible.

Q: What are the exclusive perks of the Business Program?

Business members get access to advanced tools and services built for resellers, ecommerce users, and high-volume shippers: 90 Days of Free Storage – Great for bulk orders or staggered shipments. 5% BuyForMe Fee – Look out for our email on promotional vouchers! Unlimited Free Consolidation – Combine as many packages as you want—no extra charge. Free Repacking – Every time, no cap. We’ll trim and slim your shipment at no extra cost. Free Express Shipping Upgrade – Pay Standard, ship Express. No decision needed.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

Warehouse

Postal Code

Cost of Goods(US $)

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Package Dimensions

Knowing how big your package will help us provide a more accurate cost.

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FAQ

Q It says your office was closed when the courier tried to deliver my package. What happens next?

Q Why am I unable to enter my U.S. Address as my shipping address in the merchant page?

Q How do I earn CGW Dollars?

Q What is OneBox and why use it?

Q What are the exclusive perks of the Business Program?

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