Shipping to Poland

Restrictions / Prohibited / Duties & Taxes

Check These Shipping Rules and Restricted Items Before Sending Packages to Poland Polish Customs Cheat Sheet for Shipping Items from the USA Understanding Why Your US to Poland Shipments Incur Customs and VAT Costs

Ship to Poland easily with our professional service. 1.0kg ship to Poland shipping charge will cost $90.21. We offer fast transit times, full insurance coverage, and delivery to all destinations.

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Q: What happens if my package is held at customs or rejected at the destination?

If your package is held by your country’s customs authority, the courier (DHL or FedEx) will typically: Notify you directly about the issue Request any necessary documents or payments (e.g. duties, invoices, ID) You’ll need to follow your courier’s instructions to clear the package. If customs rejects or returns your package, here’s what happens: The courier may attempt to return the package to comGateway’s U.S. address (if possible) You may be charged for return shipping costs If the package is confiscated by customs, a refund is not possible 🚫 Customs clearance issues are outside comGateway’s control. Always ensure your shipment complies with local import laws to avoid delays or seizure.

Q: What is Basic Membership?

Basic is an entry-level membership tier available for $49.99/year (or via referral). It offers benefits like discounted shipping and extended storage compared to Lite users.

Q: Can I switch from Prime or Basic to Business mid-year?

Yes, you can upgrade to Business at any time. Your new benefits will begin immediately once you pay the Business membership fee. Previous membership perks are replaced with Business-level benefits.

Q: Why have I received more than one package at my U.S. address for a single merchant order?

If you buy more than one item within a single order, U.S. merchants sometimes send the items in more than one package. This usually happens because: Items are shipped from different warehouses Some items were out of stock and shipped later once available Each package will still be routed to your U.S. address and reflected individually in your comGateway account.

Q: What if the merchant sent me the wrong item?

Don’t worry—it happens, and we can help. If your package hasn’t been shipped internationally yet and is still at your U.S. Address, we can help you return it directly to the merchant . Just follow the steps here: 👉 Can I return a package currently at my U.S. Address? If you’ve already received the package at home , you can still return it internationally (as long as the merchant allows it): 👉 Can I return a package that I have already received? 🔁 Before you start, check the merchant’s return policy to make sure the item is eligible for return or replacement.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

Warehouse

Postal Code

Cost of Goods(US $)

Weight

Package Dimensions

Knowing how big your package will help us provide a more accurate cost.

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length

width

height

FAQ

Q What happens if my package is held at customs or rejected at the destination?

Q What is Basic Membership?

Q Can I switch from Prime or Basic to Business mid-year?

Q Why have I received more than one package at my U.S. address for a single merchant order?

Q What if the merchant sent me the wrong item?

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営業時間: 月曜日～金曜日 7:00 ～ 17:00（太平洋標準時）

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