Shipping to Indonesia

Restrictions / Prohibited / Duties & Taxes

Avoiding the Surprise Fees When Shipping from the USA to Indonesia Why You Should Stop Believing These Common Indonesia Customs Myths Why Your US Shipments to Indonesia Might Get Blocked by Customs

Ship to Indonesia easily with our professional service. 1.0kg ship to Indonesia shipping charge will cost $58.95. We offer fast transit times, full insurance coverage, and delivery to all destinations.

Estimate Shipping Cost to Indonesia

Q: Why have I received more than one package at my U.S. address for a single merchant order?

If you buy more than one item within a single order, U.S. merchants sometimes send the items in more than one package. This usually happens because: Items are shipped from different warehouses Some items were out of stock and shipped later once available Each package will still be routed to your U.S. address and reflected individually in your comGateway account.

Q: My package is damaged or lost— can I make an insurance claim?

If your package arrives damaged—or doesn’t arrive at all—please contact our customer service directly, not the ground delivery agent. To file a claim, email us with: Your package number Your Airway Bill Number A photograph of damage (if applicable) Your order information or receipt Once we receive your claim, we’ll process it within 5-7 business days . Approved refunds are issued within 3–5 business days , but depending on your bank, it may take an additional 1–2 weeks to appear on your statement. 🛠️ Don’t worry—we’ll guide you through every step.

Q: When I use OneBox, what happens to my packages?

Once you request OneBox, your packages are removed from your online dashboard temporarily while our warehouse team gets to work. Within 2 –3 business days , our repack specialists: Assess your items for repack eligibility and safety Combine them into a box with the lowest possible shipping weight Remove bulky packaging (like shoe boxes or gift boxes) that adds unnecessary volume Add protective materials like bubble wrap or fragile stickers when needed 💬 Have special instructions? Let us know! We’ll follow them—as long as it won’t compromise the safety of your shipment.

Q: What if the store doesn’t accept my international credit card?

Use our BuyForMe service—we’ll buy it on your behalf and have it shipped to your U.S. address. You just pay us instead of the store.

Q: Can I ship to multiple addresses from my one account?

Yes! You can ship to any address you choose when creating a shipment. Each shipment you create can have its own delivery address To ship to a different person or country, just enter the new address during checkout 🛍️ One comGateway account = unlimited destinations. Just don’t try to ship to the moon. Yet.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

Warehouse

Postal Code

Cost of Goods(US $)

Weight

Package Dimensions

Knowing how big your package will help us provide a more accurate cost.

inch

length

width

height

FAQ

Q Why have I received more than one package at my U.S. address for a single merchant order?

Q My package is damaged or lost— can I make an insurance claim?

Q When I use OneBox, what happens to my packages?

Q What if the store doesn’t accept my international credit card?

Q Can I ship to multiple addresses from my one account?

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