Shipping to France

Restrictions / Prohibited / Duties & Taxes

Clear France Customs Faster with This Easy Tax and Duty Breakdown Shipping to France for the First Time and What You Need to Know About Prohibited Items A Step by Step Walkthrough of Shipping Restrictions and Rules for France

Get US products delivered to France. Understand the 20% TVA, customs duties on orders over €150, and specific restrictions on food and cosmetics.

Estimate Shipping Cost to France

Q: Do you have a package checking service? I want to check what’s in my package to ensure that the merchant delivered my items correctly and in good order.

Yes, we do provide package checking service upon request with a fee of US$5.00 and is fulfilled within 1-2 business days. Please email your request to our customer service team.

Q: How do I view and manage my packages?

You are able to view your packages when you click on My Packages in your sidebar of your account after you have logged in.

Q: How does comGateway support greener shipping?

We support greener shipping by: -Participating in DHL’s GoGreen program -Encouraging shipment consolidation to reduce packaging and transport emissions -Minimizing unnecessary handling and wastage -Continuously reviewing ways to improve operational efficiency

Q: How can I lower my shipping weight?

Repackaging : Removes unnecessary boxes and reduces bulk Consolidation : Combines multiple packages into one shipment OneBox : Optimizes your packaging for the lowest possible volumetric weight 💡 Learn more about it here: Ship Smarter: Add-On Services

Q: Can I still use secure.comgateway.com & secure.hopshopgo.com?

Yes, but only for: Viewing historical shipment/order records Tracking pre-migration BFM or shipment requests Both sites will be discontinued by 15 August 2025.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

Warehouse

Postal Code

Cost of Goods(US $)

Weight

Package Dimensions

Knowing how big your package will help us provide a more accurate cost.

inch

length

width

height

FAQ

Q Do you have a package checking service? I want to check what’s in my package to ensure that the merchant delivered my items correctly and in good order.

Q How do I view and manage my packages?

Q How does comGateway support greener shipping?

Q How can I lower my shipping weight?

Q Can I still use secure.comgateway.com & secure.hopshopgo.com?

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