Once you’ve placed your order with the merchant, here’s what to do next:

Wait for the store to ship your order

Most merchants will send you an email with tracking details once your order is on the way.

Check how many packages your order will arrive in—

Some orders may be split into multiple shipments. Once you have tracking numbers, you can:

• Log into your comGateway account

• Go to Expected Deliveries

• Enter the tracking info for each package

This helps us receive and process your packages faster.

Consider combining your shipments

You can shop from more than one merchant or place additional orders before shipping your packages internationally.

Why? Because:

• The first half-kilo of any shipment is the most expensive

• Every half-kilo after that costs significantly less

• So the more you combine, the more you save

💡 Enjoy 7 or 30 days of free storage (Lite & Basic Member)