Shipping to United States

Restrictions / Prohibited / Duties & Taxes

Ship to United States easily with our professional service. 1.0kg ship to United States shipping charge will cost $42.19. We offer fast transit times, full insurance coverage, and delivery to all destinations.

Estimate Shipping Cost to United States

Q: I have paid for a BuyForMe order but some items within my order are now unavailable and have not been placed. When will I be refunded for these items?

Rest assured, comGateway only charges you for the items that were placed. Therefore, no refund is required for items that were not placed.

Q: Are there other fees?

Yes—but only in special cases. Our shipping partners (DHL and FedEx) may apply surcharges for certain types of deliveries. These apply to about 5% of shipments annually and include things like: Remote area delivery Oversized or irregularly shaped packages Non-stackable packages Additional handling requirements 🧾 We review these surcharges regularly and always aim to keep them fair, accurate, and fully transparent. Surcharges Table Note: Variations in cost depends on the delivering courier and shipment's final destination.

Q: When do I have to pay additional taxes and duties to the delivery agent?

Depending on your country’s customs regulations, you may be required to pay duties and taxes upon delivery. If so, your local courier (like DHL or FedEx) will collect the payment before or at the time of delivery. 💰 These charges are set by your country’s customs authority—not comGateway—and are separate from your shipping fee. To avoid surprises, check your country’s import rules or contact your local customs office for estimated duties.

Q: Will I be subject to U.S. Duties & Taxes when I return my items to the U.S?

No, not if your return is properly documented. As long as the item is clearly marked as a return , hasn’t been altered, and includes valid documentation, it should not be subject to U.S. import duties or taxes . ✅ Include return documents like the merchant’s commercial invoice and RMA number ✅ Mark the shipment as “Returned Goods” when preparing your label

Q: How do I know if I’m a Prime member?

You’ll see your Prime badge in your comGateway dashboard when you qualify. To check your current Prime status, go to Dashboard . There, you’ll see: Your membership tier validity period

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

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Cost of Goods(US $)

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Knowing how big your package will help us provide a more accurate cost.

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FAQ

Q I have paid for a BuyForMe order but some items within my order are now unavailable and have not been placed. When will I be refunded for these items?

Q Are there other fees?

Q When do I have to pay additional taxes and duties to the delivery agent?

Q Will I be subject to U.S. Duties & Taxes when I return my items to the U.S?

Q How do I know if I’m a Prime member?

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