Log into your account and go to Ship OneBox You will see your packages that can be safely combined together in one container. Select a minimum of two packages and click "Proceed with OneBox.” Select or provide packing instructions, if any. Agree to the Terms and Conditions and click "Confirm." Complete the rest of the checkout process. Once checkout is complete, your packages will no longer appear on your dashboard while our warehouse team is processing your request. This can take up to two business days. You'll receive 2 notification emails: when your OneBox request is received and upon its completion. You can view your request history by going to the Service Order in your Dashboard. OneBox Terms and Conditions By confirming this request, you agree and allow comGateway to discard or cut external packing materials to reduce volumetric weight. This may affect its eligibility for Returns, depending on the merchant's policies. We do not guarantee that all your items will fit in one container, but trust that our expert warehouse team will put them in the least number of boxes or polybags without compromising its safety during international delivery. This process cannot be undone and is irreversible. OneBox package(s) is not eligible to be split into multiple packages. Processing will take up to 2 business days to complete. However, depending on the complexity of your instructions, additional processing days may be needed. We cannot guarantee that all additional instructions will be carried out. If OneBox is not feasible on your selected packages, we’ll notify you and payment will be refunded.

Shipping to Croatia

Restrictions / Prohibited / Duties & Taxes

Ship to Croatia easily with our professional service. 1.0kg ship to Croatia shipping charge will cost $82.03. We offer fast transit times, full insurance coverage, and delivery to all destinations.

Estimate Shipping Cost to Croatia

Q: How do I log in to the new system?

Use your same username and password. Click "Forgot Password" to reset your password or contact Customer Service for help.

Q: What if the merchant sent me the wrong item?

Don’t worry—it happens, and we can help. If your package hasn’t been shipped internationally yet and is still at your U.S. Address, we can help you return it directly to the merchant . Just follow the steps here: 👉 Can I return a package currently at my U.S. Address? If you’ve already received the package at home , you can still return it internationally (as long as the merchant allows it): 👉 Can I return a package that I have already received? 🔁 Before you start, check the merchant’s return policy to make sure the item is eligible for return or replacement.

Q: Where can I access information about U.S. Duties for imports?

Visit the official U.S. Customs and Border Protection site for more information on duty rates.

Q: When I use OneBox, what happens to my packages?

Once you request OneBox, your packages are removed from your online dashboard temporarily while our warehouse team gets to work. Within 2 –3 business days , our repack specialists: Assess your items for repack eligibility and safety Combine them into a box with the lowest possible shipping weight Remove bulky packaging (like shoe boxes or gift boxes) that adds unnecessary volume Add protective materials like bubble wrap or fragile stickers when needed 💬 Have special instructions? Let us know! We’ll follow them—as long as it won’t compromise the safety of your shipment.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

Warehouse

Postal Code

Cost of Goods(US $)

Weight

Package Dimensions

Knowing how big your package will help us provide a more accurate cost.

inch

length

width

height

FAQ

Q How do I log in to the new system?

Q How do I use OneBox?

Q What if the merchant sent me the wrong item?

Q Where can I access information about U.S. Duties for imports?

Q When I use OneBox, what happens to my packages?

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