Shipping to Australia

Restrictions / Prohibited / Duties & Taxes

How to Minimize Import Taxes and Fees When Shipping from the USA to Australia Read This Before Shipping from the USA to Australia to Avoid Seized Packages Pro Secrets for Beating Australian Customs Hurdles and Size Limits

Shop your favorite US brands. We explain Australia's AUD 1,000 tax threshold, strict biosecurity rules on wood/seeds, and GST on imports.

Estimate Shipping Cost to Australia

Q: Can I switch from Prime or Basic to Business mid-year?

Yes, you can upgrade to Business at any time. Your new benefits will begin immediately once you pay the Business membership fee. Previous membership perks are replaced with Business-level benefits.

Q: Can I use the BuyForMe service to purchase eBooks/e-gift cards from any merchant?

Unfortunately, no. We can’t buy digital goods like eBooks or e-gift cards—only physical items that can be shipped to your U.S. address. 💡 Rule of thumb: If it doesn’t go in a box, and can’t ship it. We probably can’t buy it.

Q: I don’t have my item’s tracking number, what should I do?

If you didn’t receive a tracking number, simply contact the merchant you purchased from. They’ll be able to provide the tracking details once your order has shipped. 📦 Having a tracking number helps us process your package faster when it arrives at your U.S. address.

Q: What is the repack service?

Repack is a service to reduce your shipping charge when we are able to reduce the volumetric weight of a package when the volumetric weight of a package is at least 2kg more than the actual weight and by repacking, your original package contents are not compromised How does repack work? Sometimes, a merchant might ship your package to your U.S. Address in too large a box. When you request for a repack, our processing team will assess your package for repack suitability when it arrives at your U.S. Address. If your package can be repacked, you will receive an email with a repack option. How do you reduce a package’s volumetric weight? Our team will cut-down the original package to reduce either its length, width or height, whichever gives you the maximum savings. Our team will remove the boxes for apparels and bag them. Please note that we do not remove your items original product packaging when we repack. What are the fees for the repack service? Box cut downs: US$7 charge per package Splitting services fees cost the same as repack. Repacking service adds an extra 1 to 2 business days to the delivery date of your shipment. For packages exceeding 30kg after repacking, additional fees may apply.

Q: How do I track my shipment?

Once you’ve completed payment for international shipping, we’ll process your order and send your package out from your U.S. address. You’ll receive a shipment confirmation email with: A tracking link (also available in your account under Track ) An Airway Bill Number , which you can use to follow your shipment all the way to your doorstep 🔍 You can track your shipment’s status anytime from your comGateway account.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

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Cost of Goods(US $)

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Knowing how big your package will help us provide a more accurate cost.

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FAQ

Q Can I switch from Prime or Basic to Business mid-year?

Q Can I use the BuyForMe service to purchase eBooks/e-gift cards from any merchant?

Q I don’t have my item’s tracking number, what should I do?

Q What is the repack service?

Q How do I track my shipment?

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