Q: Can I ship to China if my shipment is worth more than RMB2000?

According to China Customs regulations , shipments with multiple items must not exceed RMB2000 in total value . If your package includes multiple items worth over RMB2000, you’ll need to split them into separate shipments . Please contact our customer service team and we’ll help you do this. If your package includes only one item , you can ship it even if it exceeds RMB2000— but you must pay any applicable taxes or duties at Customs clearance.

Q: How are shipping fees calculated?

Shipping fees are based on: Shipping weight (volumetric or actual—whichever is greater) A flat base fee for the first 0.5kg A lower fee for every additional 0.5kg 🛍️ The more you consolidate, the more you save—since you only pay the base charge once per shipment.

Q: How do I qualify for Prime Status?

You’ll automatically earn Prime status for 12 months once you complete 6 international shipments with comGateway. After that? Make another 6 shipments during your Prime period, and it’ll renew automatically for another 12 months. 📦 Shipping regularly = free Prime perks. Easy.

Question 1

Can I ship to China if my shipment is worth more than RMB2000?

Accepted Answer

According to China Customs regulations, shipments with multiple items must not exceed RMB2000 in total value.

If your package includes multiple items worth over RMB2000, you’ll need to split them into separate shipments.
Please contact our customer service team and we’ll help you do this.

If your package includes only one item, you can ship it even if it exceeds RMB2000—but you must pay any applicable taxes or duties at Customs clearance.

Question 2

How are shipping fees calculated?

Accepted Answer

Shipping fees are based on:

Shipping weight (volumetric or actual—whichever is greater)
A flat base fee for the first 0.5kg
A lower fee for every additional 0.5kg

🛍️ The more you consolidate, the more you save—since you only pay the base charge once per shipment.

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Question 3

Why should I use comGateway to shop from U.S. online stores that already ship to my country?

Accepted Answer

Even if the store ships overseas, you could be paying too much. Here’s why shipping with comGateway can save you more:

🏷️ No U.S. Sales Tax – Your U.S. address is in Oregon, a sales tax-free state.
🧾 Use U.S. Discount Coupons at checkout.
📦 Consolidate packages from multiple stores to reduce international shipping costs.
✂️ Use repack services to save on shipping weight.
💸 Access lower international rates compared to most merchant shipping fees.
🕒 Free 7 to 30 day storage gives you time to wait for other orders to arrive.

Many merchants in the U.S. readily accept payments by credit cards with a non-U.S. billing address but

do not ship overseas
(eg, ralphlauren.com, carters.com, target.com, timberland.com, shopadidas.com)
deliver overseas but charge high international shipping costs/inflated exchange rates
(eg, bloomingdales.com, jcrew.com, overstock.com, wetseal.com, williamssonoma.com)

Question 4

How do I qualify for Prime Status?

Accepted Answer

You’ll automatically earn Prime status for 12 months once you complete 6 international shipments with comGateway.

After that?

Make another 6 shipments during your Prime period, and it’ll renew automatically for another 12 months.

📦 Shipping regularly = free Prime perks. Easy.

Question 5

How do I make a Customs Order Declaration?

Accepted Answer

Customs regulations require that we declare the value of all packages shipped internationally from the U.S. The declared value must reflect what you paid for the items inside.

If you bought directly from the merchant:

If the merchant included an invoice, we’ll use that to declare your item’s value

If there’s no invoice, you’ll be asked to declare the value yourself during the shipping process in your account

✍️ You must accurately declare the value

If you used BuyForMe:

No action needed—we declare the value based on your order with us.

Accurate Declarations Are Required

Submitting an incorrect or undervalued declaration can result in serious consequences, including:

Package seizure by Customs

Fines or penalties

Criminal charges in some jurisdictions

To avoid delays, legal issues, or loss of goods, you must always declare the true purchase value of your items—even if they’re gifts, discounted, or secondhand.

✅ When in doubt, use the amount you paid the merchant as your declared value.

Not sure what’s in your package?

Request our Package/Order Checking Service for $5. We’ll open the package and confirm the contents for you.

📧 Email us to request this.

Shipping to China? Read this first:

According to China Customs:

If your shipment contains multiple items, the total value must not exceed RMB2000

If it does, you’ll need to split the shipment (we can help—email or Live Chat us)

If you’re shipping one item, it can exceed RMB2000, but you must still pay all applicable taxes/duties

All imported goods are subject to a country's customs and duties. As limits and regulations vary with different countries, please check with the website of your country's governing authority.

Shipping to Lithuania

Estimate Shipping Cost to Lithuania

$80.32

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