Why I'm importing my Prequel Gerapy Barrier Ointment from the US to Malaysia and saving a lot of money

Why I think everyone is obsessed with Prequel Gerapy right now

I have spent most of early 2026 looking for the perfect skin barrier fix, and my social media feed has been nothing but Prequel. Specifically, their Gerapy Barrier Ointment has become a huge deal in the skincare community. It is a skin-protectant that uses pharmaceutical-grade petrolatum and a bio-identical lipid complex. While everyone in Australia is grabbing it for their winter prep, I wanted it for my air-conditioning-induced dry skin here in Malaysia.

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The problem I faced was that Prequel is a US-based brand that does not ship directly to us. I looked at local resellers on shopping apps, but the prices were almost double or triple the US retail price of $18. I knew I could do better by using a freight forwarder like comGateway to shop US store options directly and send them home.

My experience trying to shop US stores from Kuala Lumpur

When I first tried to buy from specialized US dermatology sites, I ran into a common wall. Many of these stores are quite strict. Even when I had a tax-free us address, the checkout would fail because my payment method wasn't from the States. We have all been there where our local cards just don't pass the security filters of US retailers.

Check our guide on this topic: Read more: My Malaysian credit card kept getting declined at US stores so I used this method for Prequel Gerapy.

How I used the BuyForMe service to avoid order cancellations

I found out that stores like Sephora, Nike, and even some niche skincare brands often block international credit cards. This is where I decided to try the BuyForMe service. This assisted purchase or proxy shopping method is a life-saver. Essentially, I told the comGateway team what I wanted, and they used a US domestic card to buy it for me. It is the safest way to make sure my order didn't get cancelled at the last second.

What I paid for shipping to Malaysia

Before I committed, I used the shipping calculator to estimate shipping cost. Since the Prequel Gerapy Barrier Ointment is a dense tube, I had to be mindful of the weight. Here is the breakdown of what I estimated for my package:

I found that if I bundled a few other US skincare items together, my Malaysia delivery became even cheaper per item. You can buy from US ship to Malaysia quite affordably if you consolidate your packages.

Follow this step-by-step guide for your Malaysia delivery

If you are ready to get your own Gerapy Ointment, here is how it works in a simple step-by-step guide:

• Sign up for a comGateway account to get your own US address.
• Go to the Prequel website or a US retailer that stocks it.
• If your card is declined, use the BuyForMe service.
• Once your package arrives at the warehouse, you will get a notification.
• Choose your preferred shipping speed to ship to Malaysia.
• Track your package until it arrives at your doorstep in KL, Penang, or wherever you are!

What we need to know about Malaysian customs and shipping rules

We always need to be careful about prohibited items and restricted goods. While skincare is generally fine, there are specific shipping rules regarding quantities for personal use. I always check the prohibited items list before I order anything new. If you ever feel stuck, the FAQ or the help center is the best place to find support. My experience with the 2026 customs process was smooth as long as I kept my total value within reasonable limits for personal imports.