Why I let a freight forwarder handle the slippery business of getting Prequel Gleanser to NL

My obsession with the 50% Glycerin Gleanser

I am currently staring at my reflection, and for once, my skin doesn't feel like a piece of dry parchment. This is all thanks to my latest haul from the States: the Prequel Gleanser Glycerin Cleanser. If you follow the latest us trends, you already know this bottle is the holy grail for barrier repair. With a staggering 50% glycerin content, it is basically a moisture magnet for your face.

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In early 2026, the hype reached a fever pitch. I kept seeing it on my feed, but there was one glaring problem: Prequel doesn't ship directly to my doorstep here in Amsterdam. I knew I had to find a way to get it without spending hours filling out customs forms or begging a distant cousin in New Jersey for a favor.

The struggle of US-exclusive skincare in the Netherlands

Living in the Netherlands has its perks—the stroopwafels are top-tier—but our access to niche US skincare brands is often limited. When I first tried to buy the Gleanser, I realized that many boutique US brands are hesitant to deal with international shipping directly. They often have strict dealer agreements or simply aren't set up for the complexities of EU VAT.

I needed a reliable freight forwarder to bridge the gap. That is when I turned to comGateway. They provided me with a tax-free us address in Oregon, which meant I didn't have to pay US sales tax on top of the product price. It is the first step in my "lazy method" for cross-border shopping.

My secret weapon: The BuyForMe service

Here is where things usually get tricky. Have you ever tried to use your Dutch credit card on a US website only to have the order cancelled five minutes later? It is incredibly frustrating. Some US stores are notorious for blocking international payment methods or flagging addresses that belong to shipping hubs.

To avoid this headache, I used the comGateway "BuyForMe" service. This is a form of proxy shopping where their team in the US actually makes the purchase on my behalf using a local US credit card. It is the safest way to ensure my order isn't auto-cancelled by a picky checkout system. They handled the entire transaction, and I just waited for the notification that my cleanser had arrived at the warehouse. If you find a store that is being difficult, this service is your best friend.

Shipping Estimates and Box Specs

Before I clicked "buy," I wanted to know exactly what I was getting into. Skincare bottles can be surprisingly heavy because of the liquid content. I used the shipping calculator to get a rough idea of the costs. Here is the breakdown for the Prequel Gleanser (500ml bottle):

Since the item is a liquid, I always check the restricted goods list just to be safe. Most cleansers are perfectly fine for international shipping service, provided they aren't flammable aerosols.

How I used a freight forwarder to skip the paperwork

Once the Gleanser arrived at my US address, I received an email. I didn't have to do much. The comGateway dashboard is designed for people like me who want to do the least amount of work possible. I selected ship to Netherlands and chose my preferred carrier. I usually lean toward DHL international shipping for speed, but FedEx international shipping is another great option if you are looking for balance.

The beauty of using an experienced freight forwarder is that they handle the export documentation. I didn't have to worry about the technicalities of US export laws. My package was consolidated with a few other items I bought (pro-tip: always bundle your items to save on the base shipping fee!) and sent on its way to Europe.

Import tax and the Dutch delivery experience

Now, let's talk about the part everyone dreads: the import tax. When shipping to the Netherlands, you need to be aware of VAT (BTW) and potential customs duties. For skincare, you are looking at a 21% VAT rate. My advice? Check our guide on import duties to see how to calculate this beforehand so there are no surprises when the delivery truck arrives.

Because I used a professional international shipping provider, the customs clearance process was handled digitally. I paid my dues online through the carrier's portal, and the package arrived at my door in Utrecht just four days after leaving the US warehouse. No paperwork, no trips to a dusty customs office, just a very slippery, very hydrating cleanser ready for my evening routine.

If you have been eyeing Prequel but felt intimidated by the logistics, take my word for it: the BuyForMe method is the path of least resistance. My skin—and my lazy soul—have never been happier.