My strategy for shipping the Tower 28 Jumbo Refill to Malaysia using a freight forwarder

April 08, 2026

Table of Contents

Why I chose the 16oz Tower 28 Jumbo Refill

I have struggled with skin sensitivity for years, and the Tower 28 SOS Daily Rescue Facial Spray is the only thing that consistently calms my redness. However, buying the 4oz bottles repeatedly in Malaysia is expensive and creates a lot of plastic waste. I noticed that US retailers offer a 16oz Jumbo Refill size for $68 USD. This size is rarely available at local boutiques in Kuala Lumpur, and when it is, the price is significantly inflated.

My strategy for shipping the Tower 28 Jumbo Refill to Malaysia using a freight forwarder
Estimate Shipping For Tower 28 SOS Daily Rescue Facial Spray (Jumbo Refill Size)
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We know that hypochlorous acid is the star ingredient here, and because I use it morning and night, the refill is the only way to make this habit sustainable for my budget in 2026. Since this specific size is a US exclusive, I had to look into an international shipping service to get it to my door.

The math: Why US prices beat Malaysia retail

I did the math before placing my order. A standard 4oz bottle usually retails for around RM130 to RM150 locally. To get 16oz of product, I would need to buy four bottles, costing me roughly RM520 to RM600. By purchasing the Jumbo Refill from a US store for $68 USD (approx. RM320), even after adding shipping costs, I am saving over RM150.

I used the shipping calculator to see if the weight of the liquid would make the cost prohibitive. Even with the weight of a 16oz bottle, the total price remained far below the cost of buying multiple small bottles in Malaysia. If you find that a US store does not accept your Malaysian credit card, I recommend using the BuyForMe service to handle the purchase on your behalf.

Shipping Estimates: Weight and Dimensions

When I planned my shipment, I had to consider the weight of the liquid. Here is what I found for the Tower 28 SOS Daily Rescue Facial Spray (Jumbo Refill Size):

FactorEstimate
Box WeightApprox. 1.5 lbs to 2 lbs (0.7 - 0.9 kg) including packaging.
Box DimensionsSmall (approx. 10 x 4 x 4 inches). It is a tall, slender bottle.
Volumetric WarningLow. This item is dense (liquid) rather than bulky, so you will likely be charged by actual weight rather than volume.
Battery CheckThis item contains no lithium batteries. It is safe for standard air travel.

Before you ship, I suggest checking the prohibited items list to ensure there are no new restrictions on liquids for the current year. While most facial mists are fine, it is always better to be certain before your package reaches the warehouse.

Using a freight forwarder for tax-free shopping

I found that shipping directly from US retailers to Malaysia is often impossible or costs more than the product itself. I use comGateway as my freight forwarder because they provide a tax-free US address in Oregon. This means I do not have to pay US sales tax, which can save me an additional 7% to 10% at the checkout.

My process is simple: I shop US store sites like Sephora or the Tower 28 official website, enter my Oregon suite number at checkout, and wait for the notification that my package has arrived at the warehouse. From there, I select international shipping to my home in Malaysia. I prefer DHL international shipping for speed, though FedEx international shipping is often a great alternative for reliability.

Dealing with Malaysia import tax in 2026

In 2026, we have to be mindful of the import tax regulations in Malaysia. Currently, items imported with a value under RM500 are subject to a 10% Low-Value Goods (LVG) tax, which is often collected at the point of sale or during the package forwarding process. If your total order value exceeds RM500, you might be subject to additional Sales and Service Tax (SST) upon arrival.

I managed to keep my total under the high-tax threshold by only ordering the refill and a few small essentials. Using a freight forwarder allows me to see the weight and declared value clearly so I can prepare for any customs charges. My package arrived at my doorstep in Kuala Lumpur within six days of leaving the US warehouse, and the barrier-repair results have been worth every cent of the effort.

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