I finally got my ZSA Voyager to Germany and here is why the shipping part is tricky

April 03, 2026

As we move through 2026, my developer friends in Berlin and Munich can't stop talking about the ZSA Voyager. It is a split ergonomic keyboard that is incredibly thin, which makes it perfect for my desk setup. I’ve tried mass-market ergonomic boards before, but they always felt bulky. The Voyager is different because it’s compact and uses high-quality mechanical switches that don’t tire my fingers out during long coding sessions.

I finally got my ZSA Voyager to Germany and here is why the shipping part is tricky
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The hype is real because it addresses posture issues that many of us face. By splitting the keyboard into two halves, I can keep my shoulders open and relaxed. However, as many of us in Germany have realized, you can't just pick one up at a local electronics store. It is primarily sold through US-based channels, which led me to look for a reliable international shipping solution.

The hidden barriers for German buyers

When I first looked into buying the Voyager, I realized that direct shipping from small US-based boutiques to Germany often comes with high costs or limited tracking. Sometimes, US stores don't even offer Germany delivery directly, or their checkout systems don't play nice with international credit cards. This is what I call the "hidden barrier"—the product exists, you have the money, but the logistics bridge is missing.

How I used a freight forwarder to get it home

I decided to simplify the whole process by using a freight forwarder. By signing up for comGateway, I was able to get a tax-free US address. This allowed me to purchase the keyboard as if I were living in the States. Once the keyboard arrived at the warehouse, they handled the rest of the journey to my door in Germany.

If you find that a US store doesn't accept your payment method, I highly recommend checking out the BuyForMe service. It acts as a proxy shopping assistant where they handle the purchase for you, which saved me a lot of stress when my local bank card was initially declined by a US vendor.

Shipping Estimates and Logistics

Before I committed, I needed to know if the shipping would cost more than the keyboard itself. I used a shipping calculator to get a rough idea of the weight and size. Here is a breakdown of what you can expect for a ZSA Voyager package:

Factor Estimate
Box Weight Approx. 1.8 lbs to 2.2 lbs (0.8 - 1.0 kg) including cables and carry case.
Box Dimensions Small. Usually around 22 x 16 x 6 cm. It is a very low-profile device.
Volumetric Warning Low risk. Because the Voyager is thin and dense, you won't get hit with high volumetric fees like you would with a pillow.
Battery Check No lithium batteries. The ZSA Voyager is a wired keyboard, so you don't have to worry about the strict shipping rules for batteries.

Managing import tax and the German Zoll

One thing we can't escape in Germany is the import tax. Since the keyboard is coming from outside the EU, you will likely need to pay the 19% Einfuhrumsatzsteuer (Import VAT). Sometimes there is a small administrative fee from carriers like DHL international shipping or FedEx international shipping for handling the customs clearance.

I found it helpful to keep all my invoices ready. If you are unsure about what else might be restricted when shopping from the US, you should check the guide on prohibited items to ensure your other accessories are safe to ship.

Final tips for a smooth delivery

If you are still nervous about the process, take a look at the FAQ on the comGateway site. It covers everything from how to consolidate packages to how long the package forwarding process usually takes. For me, the keyboard arrived in about 6 business days once it left the US warehouse.

My desk setup is finally complete, and my wrists are thanking me. Shipping from the US to Germany might seem daunting at first, but with a bit of planning and the right freight forwarder, it is actually quite straightforward.

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