How I used a freight forwarder to get the Dyson Chitosan cream from the US for less

Why Dyson Chitosan is everywhere in 2026

I have spent years following Dyson’s hair tech, but their latest launch, the Dyson Chitosan Post-Style Cream, feels different. It is not just another styling product; it uses complex molecules derived from oyster mushrooms to hold hair in place without that crunchy feeling we all hate. While it is March 2026 and everyone in Amsterdam is talking about it, actually finding it on local shelves is nearly impossible. The demand in the US has been so high that international stock is lagging behind.

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I noticed that my favorite stylists in the US were already using it to finish their looks, and the results looked incredible. Since it is currently a US-centric launch, I decided I wasn't going to wait months for a local release that might be marked up by 30% or more. I wanted that smooth finish now.

The price gap between the US and the Netherlands

One thing I have realized while shopping from the Netherlands is that we often get the short end of the stick when it comes to pricing. When you factor in the exchange rate and the typical retail markup in Europe, buying directly from a US store often saves me a significant amount of money. Even with the cost of international shipping, the total price for the Dyson Chitosan cream was much lower than what I expected to pay at a high-end boutique in Rotterdam later this year.

I always make it a point to check the shipping calculator before I commit to a purchase. By comparing the US retail price with the estimated shipping costs, I could see that I was still coming out ahead. Saving money while getting a product months before my neighbors is a win-win in my book.

How I handled the shipping to my Dutch address

Since Dyson’s US website and many major US beauty retailers do not ship directly to the Netherlands, I had to find a reliable way to get my package across the Atlantic. I used comGateway as my freight forwarder because they provided me with a tax-free us address in Oregon. This meant I didn't have to pay US sales tax, which added even more to my savings.

The process was simple: I ordered the cream, sent it to my US address, and then they notified me when it arrived. Before shipping it to my house, I made sure to check the list of prohibited items to ensure that hair creams were allowed. Luckily, as long as they aren't pressurized aerosols, most styling products are good to go. You might also like: Read more: The logistical reality of importing Dyson Chitosan to the Netherlands involves a few clever shortcuts.

The BuyForMe solution for US stores

This is where things can get tricky for us in the Netherlands. Some US stores, like Sephora or the official Dyson US site, are notorious for blocking international credit cards. I have had my orders cancelled in the past because my billing address wasn't in the US, or because they recognized I was using a shipping agent. It is incredibly frustrating to see a "Payment Declined" message when you know you have the funds.

To fix this, I used the BuyForMe service. This is essentially a proxy shopping service where comGateway buys the item on my behalf using a US domestic credit card. I just tell them what I want, and they handle the transaction. This is the safest way to guarantee an order doesn't get cancelled by picky US retailers. If you are struggling with a store that won't accept your Dutch card, this assisted purchase method is the way to go.

Customs and import tax for the Netherlands

When the package finally reached the Dutch border, I knew I had to account for import tax and VAT. In the Netherlands, we usually have to pay 21% VAT on goods coming from outside the EU. While this is an extra cost, the initial price gap between the US and Europe was large enough that I was still happy with the deal.

I usually choose DHL international shipping or FedEx international shipping through my forwarder because they handle the customs clearance process very efficiently. They send me a link to pay the duties online, and the package is delivered to my door in Amsterdam a day or two later. If you have questions about how these fees are calculated, the FAQ on the support page has a lot of helpful details on the process. It makes the whole experience of shopping from the US feel much less intimidating.