How can we help?

• What are your different membership types?

• What is Lite Membership?

• What is Basic Membership?

• What is comGateway Prime?

• Lite, Basic, or Prime—what’s the difference?

• How do I qualify for Prime Status?

• How long does Prime last?

• What happens when Prime expires?

• How do I know if I’m a Prime member?

• What is the Free Shipping Upgrade?

• Is Prime worth it?

• What are CGW Dollars?

• How do I earn CGW Dollars?

• What do you do to protect my information?

• I can’t make payment, what should I do?

• What is the Business Program?

• How does the Business Program compare to other membership tiers?

• Who should join the Business Program?

• What are the exclusive perks of the Business Program?

• How do I join the Business Program?

• How does renewal work?

• Can I switch from Prime or Basic to Business mid-year?

• Is the Business Program available to corporate accounts or just individuals?