Shipping to Mexico

Restrictions / Prohibited / Duties & Taxes

Your Quick Reference Cheat Sheet for Shipping from the USA to Mexico What Customs Veterans Know About Prohibited Items for Mexico Shipping How to Master Mexico Customs and Avoid Hidden Taxes When Shipping from the USA

Ship to Mexico easily with our professional service. 1.0kg ship to Mexico shipping charge will cost $36.12. We offer fast transit times, full insurance coverage, and delivery to all destinations.

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Q: What is the repack service?

Repack is a service to reduce your shipping charge when we are able to reduce the volumetric weight of a package when the volumetric weight of a package is at least 2kg more than the actual weight and by repacking, your original package contents are not compromised How does repack work? Sometimes, a merchant might ship your package to your U.S. Address in too large a box. When you request for a repack, our processing team will assess your package for repack suitability when it arrives at your U.S. Address. If your package can be repacked, you will receive an email with a repack option. How do you reduce a package’s volumetric weight? Our team will cut-down the original package to reduce either its length, width or height, whichever gives you the maximum savings. Our team will remove the boxes for apparels and bag them. Please note that we do not remove your items original product packaging when we repack. What are the fees for the repack service? Box cut downs: US$7 charge per package Splitting services fees cost the same as repack. Repacking service adds an extra 1 to 2 business days to the delivery date of your shipment. For packages exceeding 30kg after repacking, additional fees may apply.

Q: How do I shop and ship with comGateway?

Shopping with comGateway is easy, whether you’re buying directly from U.S. stores or need help placing your order. 🛍️ If the online store accepts your card: Shop from any U.S. online store. At checkout, enter your comGateway U.S. address as your shipping address. Log into your comGateway account and let us know which packages you’re expecting. When your packages arrive, you’ll get an email with: Package weight Date of receipt Scanned invoice(s) Repack status (if available) Go to your dashboard to view your packages and manage shipping: Store your items for up to 30 days Consolidate or repack packages Ship internationally at our discounted rates 💡 Even if the merchant ships overseas, comGateway is often cheaper—and gives you more control. 🛒 If the online store doesn’t accept your international payment method: Use our BuyForMe service. Just tell us what you want to purchase, and we’ll buy it for you using our U.S. payment method. 📦 Summary: Your comGateway Shopping Flow 💬 Still not sure what path to take? Check our FAQ on BuyForMe Service or Shipping from Your U.S. Address for more detail.

Q: Why aren’t all my packages eligible for OneBox?

With the safety of your packages during international shipment in mind, we are excluding certain products that may pose risk or compromise your other packages. These include: Package containing PI-965 batteries Package containing prohibited goods

Q: What happens when Prime expires?

You’ll be downgraded to Lite. You can always renew your paid Prime membership.

Q: What should I do when I receive my package from the delivery agent?

When your package arrives: Check the condition before signing If applicable, pay any Duties & Taxes due to the delivery agent.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

Warehouse

Postal Code

Cost of Goods(US $)

Weight

Package Dimensions

Knowing how big your package will help us provide a more accurate cost.

inch

length

width

height

FAQ

Q What is the repack service?

Q How do I shop and ship with comGateway?

Q Why aren’t all my packages eligible for OneBox?

Q What happens when Prime expires?

Q What should I do when I receive my package from the delivery agent?

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