Q: Are there any addresses/postal codes that your courier is unable to deliver to?

Our courier partners, DHL and FedEx , deliver to most locations worldwide. However, some remote or outlying areas may: Require additional delivery time Incur a remote area surcharge If your address falls within a remote area, the surcharge will be included in your shipping cost automatically when you check out. 📍 Not sure if your address is affected? You’ll see a notice at checkout if a remote area surcharge applies—so there won’t be any surprises.

Q: How long does will it take for my BuyForMe purchase to reach my U.S. Address?

Most merchants take around 5–10 business days to process and deliver your order to your U.S. address after we’ve placed it. 📦 Shipping times vary by store, but we’ll notify you as soon as your package arrives.

Question 1

How does comGateway support greener shipping?

Accepted Answer

We support greener shipping by:

-Participating in DHL’s GoGreen program

-Encouraging shipment consolidation to reduce packaging and transport emissions

-Minimizing unnecessary handling and wastage

-Continuously reviewing ways to improve operational efficiency

Question 2

Are there any addresses/postal codes that your courier is unable to deliver to?

Accepted Answer

Our courier partners, DHL and FedEx, deliver to most locations worldwide.

However, some remote or outlying areas may:

Require additional delivery time

Incur a remote area surcharge

If your address falls within a remote area, the surcharge will be included in your shipping cost automatically when you check out.

📍 Not sure if your address is affected? You’ll see a notice at checkout if a remote area surcharge applies—so there won’t be any surprises.

Question 3

How long does will it take for my BuyForMe purchase to reach my U.S. Address?

Accepted Answer

Most merchants take around 5–10 business days to process and deliver your order to your U.S. address after we’ve placed it.

📦 Shipping times vary by store, but we’ll notify you as soon as your package arrives.

Question 4

Can I use BuyForMe service even for merchants that accept my credit cards with a non-U.S. billing address?

Accepted Answer

Sure! Some customers enjoy the convenience of our BuyForMe service where they can leave the entire purchase process to comGateway. Note however that there is a BuyForMe of 10% of (total cost of items purchased + domestic shipping, if any). Prime customers enjoys a reduced service fee of 7%.

Simply follow these steps to place your BuyForMe order with us.

Login to your account and click on Buy For Me on your dashboard or BFM Orders in your sidebar. Then click on BuyForMe Cart.
A BuyForMe form will appear. Fill in your order details. You may fill in as many items as you wish from the same merchant
We will place your order(s), checkout and pay the merchant. Your shopping will be sent to your U.S. Address
We will send you an email once we have placed your order(s)
If you wish to shop from another online store, please fill out a new BuyForMe form. Please note that we require one form (regardless of the items required) for separate merchants.
Your packages have arrived at your U.S. Address. What's next!Receive an email from us 1-2 days after your packages arrive with details includingYou can also view your packages at your dashboard Only when your packages arrive, will we be able to inform you of the international shipping weight and other applicable fees.
- your package(s) individual weight
- date of receipt
- scanned invoice(s)
When all your packages arrive at your U.S. Address, manage how you want them shipped home in My Packages.

We have optional add-on services for savings on shipping. Learn about it at FAQ - Ship Smarter: Add-On Services

Question 5

Why should I use comGateway to shop from U.S. online stores that already ship to my country?

Accepted Answer

Even if the store ships overseas, you could be paying too much. Here’s why shipping with comGateway can save you more:

🏷️ No U.S. Sales Tax – Your U.S. address is in Oregon, a sales tax-free state.
🧾 Use U.S. Discount Coupons at checkout.
📦 Consolidate packages from multiple stores to reduce international shipping costs.
✂️ Use repack services to save on shipping weight.
💸 Access lower international rates compared to most merchant shipping fees.
🕒 Free 7 to 30 day storage gives you time to wait for other orders to arrive.

Many merchants in the U.S. readily accept payments by credit cards with a non-U.S. billing address but

do not ship overseas
(eg, ralphlauren.com, carters.com, target.com, timberland.com, shopadidas.com)
deliver overseas but charge high international shipping costs/inflated exchange rates
(eg, bloomingdales.com, jcrew.com, overstock.com, wetseal.com, williamssonoma.com)

Shipping to Canada

Estimate Shipping Cost to Canada

Shipping Solutions Backed by World-Class Couriers

Support

About Us

Learn More

Want First Dibs on Shipping & BuyForMe Discounts?

For comGateway updates