Shipping to Mexico

Restrictions / Prohibited / Duties & Taxes

Your Quick Reference Cheat Sheet for Shipping from the USA to Mexico What Customs Veterans Know About Prohibited Items for Mexico Shipping How to Master Mexico Customs and Avoid Hidden Taxes When Shipping from the USA

Ship to Mexico easily with our professional service. 1.0kg ship to Mexico shipping charge will cost $34.02. We offer fast transit times, full insurance coverage, and delivery to all destinations.

Estimate Shipping Cost to Mexico

Q: How do I use comGateway if the store accepts my card but won’t ship internationally?

If you can pay directly but the store doesn’t ship overseas: Checkout normally with your own credit card. Use your comGateway U.S. address as the shipping address. We’ll email you when your package arrives, including: Package weight Repack status (if available) Scanned invoice Date of receipt View your package(s) under “Packages at U.S. Address” in your account. Once all your orders arrive, go to “Ship” to manage delivery and choose repack, consolidate, or express options. 💡 You’ll see shipping weight and fees only once your package has arrived.

Q: I have paid for a BuyForMe order but some items within my order are now unavailable and have not been placed. When will I be refunded for these items?

Rest assured, comGateway only charges you for the items that were placed. Therefore, no refund is required for items that were not placed.

Q: My package is damaged or lost— can I make an insurance claim?

If your package arrives damaged—or doesn’t arrive at all—please contact our customer service directly, not the ground delivery agent. To file a claim, email us with: Your package number Your Airway Bill Number A photograph of damage (if applicable) Your order information or receipt Once we receive your claim, we’ll process it within 5-7 business days . Approved refunds are issued within 3–5 business days , but depending on your bank, it may take an additional 1–2 weeks to appear on your statement. 🛠️ Don’t worry—we’ll guide you through every step.

Q: What is the Free Shipping Upgrade?

If you’re a Prime member: Pay for Standard Shipping Automatically get upgraded to Express Shipping (3–6 business days)

Q: It says your office was closed when the courier tried to deliver my package. What happens next?

If your package was delivered when our U.S. warehouse was closed, don’t worry—couriers like USPS, FedEx, or UPS will usually attempt redelivery within 1–2 business days. 🕒 No action needed on your part—we’ll receive and process your package as soon as it’s redelivered.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

Warehouse

Postal Code

Cost of Goods(US $)

Weight

Package Dimensions

Knowing how big your package will help us provide a more accurate cost.

inch

length

width

height

FAQ

Q How do I use comGateway if the store accepts my card but won’t ship internationally?

Q I have paid for a BuyForMe order but some items within my order are now unavailable and have not been placed. When will I be refunded for these items?

Q My package is damaged or lost— can I make an insurance claim?

Q What is the Free Shipping Upgrade?

Q It says your office was closed when the courier tried to deliver my package. What happens next?

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