Shipping to Hong Kong

Restrictions / Prohibited / Duties & Taxes

Watch Out for These Surprise Charges When Shipping from the USA to Hong Kong Why Your USA Shopping Might Be Blocked at Hong Kong Customs 8 Essential Rules for Shipping Your USA Purchases to Hong Kong

Hong Kong offers tax-free entry for most US goods. However, e-cigarettes are strictly banned. Check our guide on safe shipping from the USA.

Estimate Shipping Cost to Hong Kong

Q: Will I be subject to U.S. Duties & Taxes when I return my items to the U.S?

No, not if your return is properly documented. As long as the item is clearly marked as a return , hasn’t been altered, and includes valid documentation, it should not be subject to U.S. import duties or taxes . ✅ Include return documents like the merchant’s commercial invoice and RMA number ✅ Mark the shipment as “Returned Goods” when preparing your label

Q: When I use OneBox, what happens to my packages?

Once you request OneBox, your packages are removed from your online dashboard temporarily while our warehouse team gets to work. Within 2 –3 business days , our repack specialists: Assess your items for repack eligibility and safety Combine them into a box with the lowest possible shipping weight Remove bulky packaging (like shoe boxes or gift boxes) that adds unnecessary volume Add protective materials like bubble wrap or fragile stickers when needed 💬 Have special instructions? Let us know! We’ll follow them—as long as it won’t compromise the safety of your shipment.

Q: What is the Business Program?

The comGateway Business Program is our top-tier membership designed for frequent shippers, resellers, and ecommerce users who need more storage, better rates, and access to fulfillment tools. For US$100/year , Business members get: Our lowest shipping rates across all weight tiers 5% BuyForMe fee - Look out for our email on promotional vouchers! 90 days free storage (longest available) Free repacking & consolidation Access to ecommerce warehouse tools and SNS integration

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

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Knowing how big your package will help us provide a more accurate cost.

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FAQ

Q Will I be subject to U.S. Duties & Taxes when I return my items to the U.S?

Q When you buy it for me, who do I pay?

Q When I use OneBox, what happens to my packages?

Q What is the Business Program?

Q What is the consolidation service?

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