Shipping to Singapore

Restrictions / Prohibited / Duties & Taxes

The Smart Way to Navigate Singapore Customs and Taxes When Buying from US Brands The Quick Cheat Sheet for Singapore Shipping Restrictions and Banned Items How to Navigate USA to Singapore Shipping Restrictions and Size Limits in 5 Steps

Want to buy from US stores? Read our guide on Singapore's 9% GST, shipping restrictions on batteries, and prohibited items before you ship.

Estimate Shipping Cost to Singapore

Q: What if the merchant sent me the wrong item?

Don’t worry—it happens, and we can help. If your package hasn’t been shipped internationally yet and is still at your U.S. Address, we can help you return it directly to the merchant . Just follow the steps here: 👉 Can I return a package currently at my U.S. Address? If you’ve already received the package at home , you can still return it internationally (as long as the merchant allows it): 👉 Can I return a package that I have already received? 🔁 Before you start, check the merchant’s return policy to make sure the item is eligible for return or replacement.

Q: Can I still use secure.comgateway.com & secure.hopshopgo.com?

Yes, but only for: Viewing historical shipment/order records Tracking pre-migration BFM or shipment requests Both sites will be discontinued by 15 August 2025.

Q: What is the repack service?

Repack is a service to reduce your shipping charge when we are able to reduce the volumetric weight of a package when the volumetric weight of a package is at least 2kg more than the actual weight and by repacking, your original package contents are not compromised How does repack work? Sometimes, a merchant might ship your package to your U.S. Address in too large a box. When you request for a repack, our processing team will assess your package for repack suitability when it arrives at your U.S. Address. If your package can be repacked, you will receive an email with a repack option. How do you reduce a package’s volumetric weight? Our team will cut-down the original package to reduce either its length, width or height, whichever gives you the maximum savings. Our team will remove the boxes for apparels and bag them. Please note that we do not remove your items original product packaging when we repack. What are the fees for the repack service? Box cut downs: US$7 charge per package Splitting services fees cost the same as repack. Repacking service adds an extra 1 to 2 business days to the delivery date of your shipment. For packages exceeding 30kg after repacking, additional fees may apply.

Q: What are the exclusive perks of the Business Program?

Business members get access to advanced tools and services built for resellers, ecommerce users, and high-volume shippers: 90 Days of Free Storage – Great for bulk orders or staggered shipments. 5% BuyForMe Fee – Look out for our email on promotional vouchers! Unlimited Free Consolidation – Combine as many packages as you want—no extra charge. Free Repacking – Every time, no cap. We’ll trim and slim your shipment at no extra cost. Free Express Shipping Upgrade – Pay Standard, ship Express. No decision needed.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

Warehouse

Postal Code

Cost of Goods(US $)

Weight

Package Dimensions

Knowing how big your package will help us provide a more accurate cost.

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length

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height

FAQ

Q What should I take note of before I checkout with the merchant?

Q What if the merchant sent me the wrong item?

Q Can I still use secure.comgateway.com & secure.hopshopgo.com?

Q What is the repack service?

Q What are the exclusive perks of the Business Program?

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