If you ship frequently—even just once a month—Prime easily pays for itself in savings. You’ll get discounted shipping, longer free storage, and automatic Express upgrades.

Shipping to Colombia

Restrictions / Prohibited / Duties & Taxes

The Hidden Costs of Shipping from the USA to Colombia and How to Avoid Them How to Avoid Import Tax Penalties and Banned Item Fees when Shipping to Colombia Mastering Colombian Customs and Duty Optimization for US Shipments

Ship to Colombia easily with our professional service. 1.0kg ship to Colombia shipping charge will cost $53.29. We offer fast transit times, full insurance coverage, and delivery to all destinations.

Estimate Shipping Cost to Colombia

Q: What happens if my package is held at customs or rejected at the destination?

If your package is held by your country’s customs authority, the courier (DHL or FedEx) will typically: Notify you directly about the issue Request any necessary documents or payments (e.g. duties, invoices, ID) You’ll need to follow your courier’s instructions to clear the package. If customs rejects or returns your package, here’s what happens: The courier may attempt to return the package to comGateway’s U.S. address (if possible) You may be charged for return shipping costs If the package is confiscated by customs, a refund is not possible 🚫 Customs clearance issues are outside comGateway’s control. Always ensure your shipment complies with local import laws to avoid delays or seizure.

Q: Can you buy the item for me when the online store does not accept my international credit card?

Yes we can! Simply follow these steps to place your BuyForMe order with us. Login to your account and click on Buy For Me on your dashboard or BFM Orders in your sidebar. Then click on BuyForMe Cart. A BuyForMe form will appear. Fill in your order details. You may fill in as many items as you wish from the same merchant We will place your order(s), checkout and pay the merchant. Your shopping will be sent to your U.S. Address We will send you an email once we have placed your order(s) If you wish to shop from another online store, please fill out a new BuyForMe form. Please note that we require one form (regardless of the items required) for separate merchants. Your packages have arrived at your U.S. Address. What's next!Receive an email from us 1-2 days after your packages arrive with details includingYou can also view your packages at your Dashboard Only when your packages arrive, will we be able to inform you of the international shipping weight and other applicable fees. your package(s) individual weight date of receipt scanned invoice(s) When all your packages arrive at your U.S. Address, manage how you want them shipped home in My Packages. We have optional add-on services for savings on shipping. Learn about it at Ship Smarter: Add-On Services

Q: Do you have a package checking service? I want to check what’s in my package to ensure that the merchant delivered my items correctly and in good order.

Yes, we do provide package checking service upon request with a fee of US$5.00 and is fulfilled within 1-2 business days. Please email your request to our customer service team.

Q: How can I lower my shipping weight?

Repackaging : Removes unnecessary boxes and reduces bulk Consolidation : Combines multiple packages into one shipment OneBox : Optimizes your packaging for the lowest possible volumetric weight 💡 Learn more about it here: Ship Smarter: Add-On Services

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

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Cost of Goods(US $)

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Knowing how big your package will help us provide a more accurate cost.

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FAQ

Q What happens if my package is held at customs or rejected at the destination?

Q Can you buy the item for me when the online store does not accept my international credit card?

Q Is Prime worth it?

Q Do you have a package checking service? I want to check what’s in my package to ensure that the merchant delivered my items correctly and in good order.

Q How can I lower my shipping weight?

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