Log into your account and go to Ship OneBox You will see your packages that can be safely combined together in one container. Select a minimum of two packages and click "Proceed with OneBox.” Select or provide packing instructions, if any. Agree to the Terms and Conditions and click "Confirm." Complete the rest of the checkout process. Once checkout is complete, your packages will no longer appear on your dashboard while our warehouse team is processing your request. This can take up to two business days. You'll receive 2 notification emails: when your OneBox request is received and upon its completion. You can view your request history by going to the Service Order in your Dashboard. OneBox Terms and Conditions By confirming this request, you agree and allow comGateway to discard or cut external packing materials to reduce volumetric weight. This may affect its eligibility for Returns, depending on the merchant's policies. We do not guarantee that all your items will fit in one container, but trust that our expert warehouse team will put them in the least number of boxes or polybags without compromising its safety during international delivery. This process cannot be undone and is irreversible. OneBox package(s) is not eligible to be split into multiple packages. Processing will take up to 2 business days to complete. However, depending on the complexity of your instructions, additional processing days may be needed. We cannot guarantee that all additional instructions will be carried out. If OneBox is not feasible on your selected packages, we’ll notify you and payment will be refunded.

Shipping to Austria

Restrictions / Prohibited / Duties & Taxes

Why Data Shows Most Shipping Delays to Austria Stem from These Specific Restricted Goods How much are the customs duties and VAT for shipping from USA to Austria? Research Reveals the Most Common Items Blocked by Austrian Customs in 2026

Ship to Austria easily with our professional service. 1.0kg ship to Austria shipping charge will cost $74.07. We offer fast transit times, full insurance coverage, and delivery to all destinations.

Estimate Shipping Cost to Austria

Q: What are your different membership types?

Lite – Free basic access Basic – $49.99/year or via invite Prime – $69.99/year Business – $100/year, for bulk shoppers/shippers

Q: Can I switch from Prime or Basic to Business mid-year?

Yes, you can upgrade to Business at any time. Your new benefits will begin immediately once you pay the Business membership fee. Previous membership perks are replaced with Business-level benefits.

Q: Can I ship to China if my shipment is worth more than RMB2000?

According to China Customs regulations , shipments with multiple items must not exceed RMB2000 in total value . If your package includes multiple items worth over RMB2000, you’ll need to split them into separate shipments . Please contact our customer service team and we’ll help you do this. If your package includes only one item , you can ship it even if it exceeds RMB2000— but you must pay any applicable taxes or duties at Customs clearance.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

Warehouse

Postal Code

Cost of Goods(US $)

Weight

Package Dimensions

Knowing how big your package will help us provide a more accurate cost.

inch

length

width

height

FAQ

Q What are your different membership types?

Q How do I use OneBox?

Q Lite, Basic, or Prime—what’s the difference?

Q Can I switch from Prime or Basic to Business mid-year?

Q Can I ship to China if my shipment is worth more than RMB2000?

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