Shipping to Philippines

Restrictions / Prohibited / Duties & Taxes

Tax Traps and Hidden Duties to Watch Out For When Shipping from USA to Philippines The Lazy Shoppers Cheat Sheet for Shipping from the USA to the Philippines Secrets to Shipping Unique US Finds to the Philippines Without Customs Hassle

Shop US sales from the Philippines. Packages under PHP 10,000 are duty-free. Check our list of prohibited items like replica guns and gambling tools.

Estimate Shipping Cost to Philippines

Q: Do you have a package checking service? I want to check what’s in my package to ensure that the merchant delivered my items correctly and in good order.

Yes, we do provide package checking service upon request with a fee of US$5.00 and is fulfilled within 1-2 business days. Please email your request to our customer service team.

Q: What is OneBox and why use it?

OneBox is comGateway’s premium repacking service designed to help you save on international shipping costs—especially when shopping from multiple U.S. online stores. Our U.S. warehouse team removes unnecessary packaging (like shoe boxes or decorative gift boxes) and combines your items into a single, smaller box , reducing your shipment’s volumetric weight —without compromising item safety. 📦 Less wasted space = lower dimensional weight = more savings. How does OneBox help save on shipping cost? Items may arrive in oversized boxes with lots of air and unnecessary filler packaging material These inflated package sizes increase your volumetric weight (how shipping is charged) OneBox reduces that size—sometimes by up to 5 0% — by transferring and combining the contents of multiple packages (of your choosing) to a box of the lowest possible volumetric weight. No extra fees, no guessing: OneBox includes both consolidation and repack services in a single fee You don’t pay per package—we handle the whole shipment If your OneBox ends up costing more than the original weight, we’ll cap the charge at the original rate and refund the OneBox fee How much is the OneBox fee? OneBox is the easiest way to get one shipment, one box, and the lowest shipping cost possible.

Q: Can I switch from Prime or Basic to Business mid-year?

Yes, you can upgrade to Business at any time. Your new benefits will begin immediately once you pay the Business membership fee. Previous membership perks are replaced with Business-level benefits.

Q: What should I do if my package was delivered to the wrong U.S. Address?

Please contact the merchant as soon as possible and request for them to re-direct the package to your correct U.S. Address. Please note that the courier will only take instructions from the you, the sender.

Q: What is Elevated Risk Surcharge?

Elevated Risk surcharge of $30 is applied when shipping to or importing from a destination country, DHL is operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism. Countries affected (subject to change): Afghanistan, Bahrain, Burkina Faso, Democratic Republic of the Congo, Haiti, Iraq, Israel, Jordan, Kuwait, Lebanon, Libya, Mali, Oman, Qatar, Somalia Mogadishu, Saudi Arabia, Sudan, Syria, Ukraine, United Arab Emirates, Venezuela and Yemen.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

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Cost of Goods(US $)

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Package Dimensions

Knowing how big your package will help us provide a more accurate cost.

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FAQ

Q Do you have a package checking service? I want to check what’s in my package to ensure that the merchant delivered my items correctly and in good order.

Q What is OneBox and why use it?

Q Can I switch from Prime or Basic to Business mid-year?

Q What should I do if my package was delivered to the wrong U.S. Address?

Q What is Elevated Risk Surcharge?

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