Log into your account and go to Ship OneBox You will see your packages that can be safely combined together in one container. Select a minimum of two packages and click "Proceed with OneBox.” Select or provide packing instructions, if any. Agree to the Terms and Conditions and click "Confirm." Complete the rest of the checkout process. Once checkout is complete, your packages will no longer appear on your dashboard while our warehouse team is processing your request. This can take up to two business days. You'll receive 2 notification emails: when your OneBox request is received and upon its completion. You can view your request history by going to the Service Order in your Dashboard. OneBox Terms and Conditions By confirming this request, you agree and allow comGateway to discard or cut external packing materials to reduce volumetric weight. This may affect its eligibility for Returns, depending on the merchant's policies. We do not guarantee that all your items will fit in one container, but trust that our expert warehouse team will put them in the least number of boxes or polybags without compromising its safety during international delivery. This process cannot be undone and is irreversible. OneBox package(s) is not eligible to be split into multiple packages. Processing will take up to 2 business days to complete. However, depending on the complexity of your instructions, additional processing days may be needed. We cannot guarantee that all additional instructions will be carried out. If OneBox is not feasible on your selected packages, we’ll notify you and payment will be refunded.

Shipping to Spain

Restrictions / Prohibited / Duties & Taxes

New 2026 Rules for Shipping from the USA to Spain The Cheat Sheet for Prohibited Items and Shipping Restrictions to Spain The Essential Checklist for Shipping Packages from the USA to Spain in 2026

Ship to Spain easily with our professional service. 1.0kg ship to Spain shipping charge will cost $73.83. We offer fast transit times, full insurance coverage, and delivery to all destinations.

Estimate Shipping Cost to Spain

Q: My item was lost in transit. When I bought it, it was US$50 on sale. Now it’s retailing for US$100. What is my claimable amount?

Your claim is based on the declared value at the time of shipment —not the current market price. So in this case, since the item was declared at $50 , that would be the maximum claimable amount , even if the item’s value has increased since then. 🧾 This is why it’s important to declare your item’s full value accurately when you ship—any claims depends on it.

Q: What is comGateway Prime?

Prime is our premium rewards program for frequent shippers. It is available for $69.99/year If you ship regularly, Prime gives you perks like: Lower international shipping rates Free consolidation for up to 15 packages Extended free storage Discounted repacking Free upgrade to Express delivery speeds (on eligible shipments)

Q: Why am I unable to enter my U.S. Address as my shipping address in the merchant page?

Ensure that you have not entered any special characters in the address field – some merchant pages may not be able to compute them. Eg, in some merchant pages, you may need to omit the prefix “C/O” that comes before your Suite ID.

Q: How does renewal work?

You can renew manually from your account dashboard. 🔁 No auto-renew unless you enable it. You’re in control.

Shipping weight is based on your actual dimensional weight or volumetric weight, whichever is higher.

Warehouse

Postal Code

Cost of Goods(US $)

Weight

Package Dimensions

Knowing how big your package will help us provide a more accurate cost.

inch

length

width

height

FAQ

Q My item was lost in transit. When I bought it, it was US$50 on sale. Now it’s retailing for US$100. What is my claimable amount?

Q What is comGateway Prime?

Q Why am I unable to enter my U.S. Address as my shipping address in the merchant page?

Q How do I use OneBox?

Q How does renewal work?

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