Shipping charges are calculated using a flat fee for the first half kilogram, with a lower subsequent fee charge for every additional half kilogram.
Shipping weight is determined by volumetric and actual weight of a shipment – whichever is greater. Volumetric weight is calculated by multiplying the dimensions of a package and dividing the result via a volumetric factor.
View our international shipping rates to your country. See weights guide
|EACH ADDITIONAL 0.5kg||$||$|
|SPEED OF DELIVERY
(IN BUSINESS DAYS)
|2 - 3||5 - 8|
|International shipping fees|
|BuyForMe fee||10% of transaction cost|
|Combining of Packages||Free for first 3, US$1 for each subsequent package||Free|
US$7: Box cut downs
US$5: box to bag transfers
US$5: Box cut downs
US$3: box to bag transfers
|Storage||Free for 30days,
|Free for 60days,
|Express Delivery Upgrade||US$5 handling fee||Automatic Upgrade to Express Delivery|
|Returns from the U.S. address||US$5 handling fee|
Fuel surcharge is imposed by our logistics partners, and varies with current fuel prices in the market. Please click to view current fuel surcharge.
At comGateway, all packages are insured for loss or damage during international shipping, for a cost of 1% of total charges paid to comGateway. Total charges include:
Coverage is limited to US$10,000. Compensation for loss or damage will be based on
Shipments to Singapore are subject to 7% GST if their CIF (Cost of Goods + Insurance + Freight) values exceed S$400. If applicable, GST is paid at international shipping checkout with us*, and no further payment is required upon receipt of your shipment.
*If your shipment contains Tobacco/Cigar, Liquor/Wine and/or Silver Coins, any applicable duties will be paid to the delivery courier when you receive your shipment.
How is GST calculated? (Singapore)
For shipments to Singapore, all declared values of goods, insurance and freight charges (before any applicable discounts) are converted to Singapore Dollars at the latest exchange rate as per Singapore Customs.
Note: While the Cost of Goods in this example is S$390, and less than S$400,its CIF value (S$424.20) exceeds the tax free allowance of S$400, thus GST is applicable.
What are GST handling fees?
It is the processing/administrative fee (5%) levied on the GST amount payable.
All imported goods are subject to a country's customs and duties. As limits and regulations vary with different countries, please check with the website of your country's governing authority.
Should you have duties and taxes due, please pay the delivery agent when you receive your shipment.
This surcharge is imposed when a delivery destination is in an area that is beyond our delivery agent’s route. This generally applies only to delivery addresses in particularly rural areas.
Please note that with a remote area surcharge,
Crating ensures fragile items with insufficient protection arrive safely at their international destination.
When an item is flagged for crating due insufficient protection, a customer may:
The following items are usually fragile and subject to crating
Crating fees will be determined on an individual basis and customers will be notified of crating details when their shipments arrive at their U.S. Address.
Please note that crating will also affect shipping rate, as dimensions and actual weight will change. Rates will be determined by volumetric or actual weight, whatever is higher. Your chargeable shipping weight will be based on the new weight of your package after it has been crated (inclusive of the crate).
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