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Shipping & Delivery
Insurance

We insure your packages so that if they are lost or damaged, you can recover the cost of your packages in full.

Insurance costs 0.65% of total charges when you pay Compra y Envía. 'Total charges' include the item cost, U.S. domestic shipping charges, international shipping charges and any BuyForMe service fees (if applicable).

Need additional insurance coverage? Contact our customer service staff to find out more.

Premium & Coverage

Coverage is up to US$10,000. The insurance will compensate based on:

  • Total value of your goods declared, actual value or US$10,000, whichever is lower.
  • U.S. ground shipping charges.
  • International shipping charges from U.S. to your destination.

The insurance excludes items that are part of a bulk shipment, agricultural products, temperature controlled or frozen foods, tiles, marbles, glass, IC chips, gems, jewellery, branded watches, money, monetary instruments, cigarette, liquor, wine, beer and the like, works of art, musical instruments and all hazardous goods.