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Customer Service
 
Wondering when your order will arrive? You can review your order by signing in to My Account. If you were unable to find your answer in the Help area of our website, please contact our Customer Service Team via email or LiveChat.
 
Email
customerservice@comgateway.com
 
LiveChat operational hours
English & Chinese - 11am to 8pm, Monday to Friday (GMT +8)
 
Media Relations
 
Something on your mind? For news or other media enquiries on comGateway, email us at media@comgateway.com
 
Business Enquiries
 
comGateway supports a number of businesses with their freight needs through our partner DHL. Do you have a business question you need answered? Reach us at:biz@comgateway.com